Joe T Dogwalking
  • Joe T Dog Walking
  • Payment Info
  • Cancellation Policies
  • Policies
  • Holiday/Vacation Periods
  • More
    • Joe T Dog Walking
    • Payment Info
    • Cancellation Policies
    • Policies
    • Holiday/Vacation Periods
Joe T Dogwalking
  • Joe T Dog Walking
  • Payment Info
  • Cancellation Policies
  • Policies
  • Holiday/Vacation Periods

Cancellation Policies

Cancellation Policy

Cancellations are refunded as credit towards future bookings. No cash or electronic refunds for general cancellations. Holiday/Vacation cancellations are refunded electronically through Zelle. Credit is given as follows:

Cancellation Policy

0%, 50%, or 100% Credit

Cancellations are refunded as credit towards future bookings.  Credit is given as follows:

  • There is no credit for cancellations made on the same day as the scheduled visit (at or after 12:00 midnight same day) or less than 12 hours from requested visit.
  • If you cancel at or after 12:00 noon the day before the scheduled visit, you will get a 50% credit for the first seven cancelled days. 
  • You will get a full credit if you cancel before 12:00 noon the day before the scheduled visit

Holiday/Vacation Cancellation Policy

0% or 100% Credit

Holiday/Vacation cancellations are refunded electronically through Zelle. Credit is given as follows:

  • Due to increased demand during Holiday/Vacation Periods, Holiday/Vacation cancellations require at least 15 days notice to receive 100% credit. 
  • If you cancel with less than 15 days notice, there is no credit
  • There is no 50% credit for Holiday/Vacation cancellations

Use of Credit from Cancelled Visit

  • Credit from a cancelled visit will be applied to the first unpaid subsequent visit following the cancelled visit.  
  • Credit applied to a subsequent visit from a previously cancelled visit, will not be reissued if the subsequent rescheduled visit is also cancelled. The credit will be lost.
  • Credits more than 30 days old from a cancelled visit will be lost.


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